At TheDGWorld, we strive to provide our customers with high-quality products and excellent service. We understand, however, that there may be circumstances where you need to request a refund.
Eligibility for Refund:
Refund requests must be submitted within [number of days, e.g., 30 days] of the purchase date.
To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when it was received.
Refund Process:
- To request a refund, please contact our customer support team at [customer support email or phone number].
- Provide your order number, the reason for the refund, and any supporting documentation or images.
- Our customer support team will review your request and notify you of the approval or rejection of your refund.
Approved Refunds:
- If your refund is approved, it will be processed within [number of days, e.g., 7 days].
- The refund will be issued to the original payment method used for the purchase.
Late or Missing Refunds:
- If you haven't received your refund within the specified time, please check your bank account again.
- Contact your credit card company or bank, as it may take some time before your refund is officially posted.
Policy Modifications:
- TheDGWorld reserves the right to modify or amend this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
